Privacy Policy

Who We Are

Tee to Trail Africa is a bespoke golf tour operator based in Wellington, South Africa. We plan and coordinate golf tours across South Africa and international destinations for individual travelers and groups.

Contact: info@teetotrailafrica.com | +27 66 062 2028

Information We Collect

We collect personal information only when you voluntarily provide it to us — for example, when you submit an enquiry, request a quote, or confirm a booking. This may include:

• Your name, email address, and phone number
• Travel preferences, group size, and trip requirements
• Passport details and dietary or medical requirements (where relevant to your booking)
• Payment information (processed securely through our payment providers — we do not store card details)
• Any other information you choose to share with us when communicating

We may also collect basic technical data when you visit our website, such as your browser type, device, and pages visited, through standard website analytics tools. This data is anonymised and used only to improve our site.

How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your enquiries and provide tour quotations
• To plan, book, and coordinate your golf tour and all related services
• To communicate with you before, during, and after your trip
• To process payments and issue invoices
• To comply with legal obligations, including supplier requirements
• To improve our services based on your feedback

We will not use your information for unsolicited marketing without your explicit consent, and we will never sell or rent your personal data to third parties.

Sharing Your Information

To deliver your tour, we may share relevant personal information with trusted third-party suppliers such as hotels, golf clubs, transport providers, and activity operators. These parties are only given the information necessary to fulfil their role in your booking.

We do not share your personal information with any other third parties, except where required by law or to protect the rights and safety of our clients and company.

Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy, or as required by law. Booking and financial records may be kept for up to seven years in line with standard accounting requirements. You may request deletion of your data at any time, subject to our legal obligations.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your data where we no longer have a legal basis to retain it
• Withdraw consent for any marketing communications at any time
• Lodge a complaint with the relevant data protection authority if you believe your rights have been infringed

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

Security

We take reasonable technical and organisational steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.